Information Collection and Use
We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Our website collects information from our users at several different points on our website.
We allow customers that use this website to create an account registration that requires the completion of our registration form. During registration a user is required to give their contact information (such as but not limited to: name, email address, bill-to and ship-to address). This information is used to add a personalized experience to this website and to offer our customers ease of use during the order process. All information pertaining to our customers is stored in a secure database and non-accessible by third parties. All contact information may be changed at anytime via our customer account interface. On occasion we may contact our users about the services on our site for which they have expressed interest.
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We share aggregated demographic information with our partners and advertisers. We use an outside shipping company to ship orders and a credit card processing company to bill users for purchased goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes. We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.
Newsletter & Email Promotions
If a user wishes to subscribe to our newsletter and email promotions, we ask for contact information such as your email address. We give all subscribers the authority to add or remove themselves from our mailing list at any time via our homepage or by clicking the “Unsubscribe” link in any email promotion.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes in the event of an online contest. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
If a user elects to use our referral service for informing a friend about our products, we ask them for the friend’s name and email address.We will automatically send the friend a one-time email inviting them to visit the site. This information is used for the sole purpose of sending this one-time email and is not added to any electronic mailing lists.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, this information is protected both online and off-line. When our registration/order form asks users to enter sensitive and private information (such as credit card number), that information is encrypted and is protected. This technology creates a secure, encrypted connection between our server and your computer using a unique “session key” which only these two computers can decrypt during the session. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected interfaces to gain access to your information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on the privacy of our customers’ information and what they can do to ensure our customers’ information is protected at all times. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a series of security authentication mechanisms.
Notification of Changes